1. Careers
  2. /Service Captain (Part-Time)
Salary:
Hourly Pay: $10 - $12
Restaurant:
Schedule:
Part-Time

This role is to provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ dining experience exceeds expectations.

Job Highlights

  1. Attractive Bonus Scheme
  2. Sign-up Bonus (T&C applies)

Main Duties and Responsibilities

  1. Welcome guest in a warm and friendly manner
  2. Provide excellent customer satisfaction through exceeding expectations of guests
  3. Provide excellent customer service to guest in a timely and friendly manner, ensuring diners an enjoyable dining experience
  4. Perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any)
  5. Perform day to day pre-opening and closing activities as per SOPs
  6. Adhere to service SOPs
  7. Ensure that food hygiene and safety standards are maintained and comply
  8. Execute any other duties as assigned

Requirements:

  • Excellent Customer Service
  • At least 1 year of experience working in customer service
  • Able to work rotating shifts including weekends and public holidays
  • Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
  • Good command of spoken English
  • Any additional language (eg. German) would be an added advantage

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