Terms and Conditions

1. Introduction

Welcome to Brotzeit. These Terms and Conditions (“Terms”) govern your use of the Brotzeit website (https://brotzeit.co/), as well as any table reservations, online orders, event bookings, and related services provided by Brotzeit.

By accessing our website or using our services, you agree to be bound by these Terms. 

2. Reservations and Seating

  • Booking Confirmation: Reservations made through our website or third-party partners are subject to availability. You will receive a confirmation email or SMS once your booking is successful.
  • Standard dining duration: Your standard dining duration with us at Brotzeit is limited to 2 hours. We will do our very best not to limit your experience with us. However, during peak hours, weekends, or public holidays, we may have to enforce this ‘rule’ to be fair to others who wish to dine with us equally. The standard dining duration will not apply to a special event.
  • Holding Time: Please note that your table reservation will only be held for 15 minutes. The restaurant reserves the right to release the table to walk-in guests after 15 minutes. Special requests, including seating preference, are subject to availability and are not guaranteed. The restaurant reserves the right to assign tables at its discretion. Notes stating an alternative timing or party-size will not be accommodated.
  • Large Groups & Events: To secure group bookings for 8-19 diners, a credit card guarantee of SGD 25.00 per pax is required. Your card will only be charged in case of a ‘no show’ or ‘late cancellation’. You have the flexibility to cancel your booking free of charge up to 48 hours prior to your indicated arrival time. For group bookings larger than 20 pax, and/or if you wish to speak to our Event Sales Team, please inquire by submitting your request here! Kindly allow up to 2 working days for us to respond by phone or email.
  • Cancellations: If you need to cancel or amend your reservation, please do so at least 24 hours in advance using the link in your confirmation email or by contacting the restaurant directly.

3. Menu, Pricing, and Payments

  • Pricing: All prices listed on our website and menus are in Singapore Dollars (SGD) and are subject to prevailing Goods and Services Tax (GST) and service charges unless otherwise stated.
  • Menu Changes: Prices, promotions, and menu items are subject to change without prior notice based on seasonal availability.
  • Payment: For online orders or event deposits, payments must be made via our authorized third-party payment gateways. We do not store your complete credit card details.

4. Dietary Requirements and Allergies

While we strive to accommodate special dietary requirements and food allergies, our kitchens handle various ingredients including gluten, nuts, dairy, and seafood. We cannot guarantee a 100% allergen-free environment, and cross-contamination may occur. Guests with severe allergies are advised to dine at their own risk and must inform our staff before ordering.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, menus, and software, is the property of Brotzeit or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

6. User Conduct

When using our website or visiting our premises, you agree not to:

  • Use the website for any unlawful purpose or in violation of these Terms.
  • Submit false, inaccurate, or misleading information when making a reservation or order.
  • Engage in conduct that disrupts or interferes with our services, website functionality, or the dining experience of other guests.

7. Limitation of Liability

To the maximum extent permitted by law, Brotzeit shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, reservation systems, or dining at our venues.

8. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., food delivery partners, third-party reservation platforms). We do not control and are not responsible for the content, privacy policies, or practices of these third-party sites.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be posted on this page with the revised “Last Updated” date. Your continued use of our services constitutes acceptance of the modified Terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@brotzeit.co
Website: https://brotzeit.co/